Our End User Terms of Service
Last Updated: June 23, 2025
These End User Terms (these “Terms”) are between Deliberately Incorporated (“Deliberately”) and you. These Terms set forth the conditions pursuant to which you may access and use the web interface (or other platform that Deliberately may designate from time to time) (the “Service”) that Deliberately makes available to the entity through which you receive access to the Service (the “Participating Entity”). You and Deliberately are each individually a “Party” and, together, the “Parties.”
PLEASE READ THE FOLLOWING TERMS CAREFULLY.
BY TAKING ANY ACTION INDICATING YOUR ACCEPTANCE OF THESE TERMS, OR BY OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION OF YOUR ACCESS TO OR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS. If YOU do not agree to the Terms, then you do not have DELIBERATELY’S permission to use the SERVICE. YOUR USE OF THE SERVICE CONSTITUTES AN AGREEMENT BY YOU TO BE BOUND BY THESE TERMS.
1. Restrictions. You may not share your Service access credentials with any third party or enable any other person to access the Service. You will not, and will not attempt to: (a) use the Service to develop (or to facilitate the development of) a similar or competing product or service; (b) publish benchmarks or performance information about the Service; (c) use the Service in a manner that violates any law; (d) misuse, abuse, or circumvent any security features of, the Service; or (e) decompile or reverse engineer any software included in or used to provide the Service.
2. Term and Termination. These Terms are in effect at all times that you access or use the Service. Deliberately may immediately terminate these Terms, and terminate or suspend your access to the Service, at any time and for any reason, including if: (a) you violate any provision of these Terms; or (b) Deliberately terminates its agreement with the Participating Entity. Sections 2 through 4 and 6 through 9 will survive termination.
3. Intellectual Property. The Service may enable you to upload, submit, or make available to the Service (including via a Third-Party Platform (defined below)) prompts, data, files, materials, queries, instructions, and other external content (“Input”). As between you and Deliberately, except for the licenses expressly granted in these Terms, (a) you retain all right, title, and interest (including all intellectual property rights) in and to the Input; and (b) Deliberately retains all right, title and interest (including all intellectual property rights), in and to the Service. You hereby (a) authorize Deliberately to share without restriction your Input with the applicable Participating Entity and (b grant Deliberately a non-exclusive, worldwide, royalty-free, fully paid, sublicensable, fully transferable, irrevocable license to use, process, transmit, store, analyze, aggregate, and otherwise exploit Input for those purposes authorized under Deliberately’s agreement with the Participating Entity. Deliberately will not disclose Input to any third party other than to the Participating Entity or as otherwise necessary to provide the Service or comply with applicable laws.
4. Feedback. If you choose to provide observations or suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then you do so on a non-confidential basis and you hereby grant Deliberately an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose. Deliberately will have no obligation to provide you with attribution for any Feedback you provide.
5. Third-Party Platforms. The Service may include features that integrate with, or that may be used with, third-party platforms, services, add-ons, or products that are not provided by Deliberately (“Third-Party Platforms”). Your access to and use of Third-Party Platforms is subject to your agreement with the relevant provider and not these Terms. Deliberately does not control and has no liability for Third-Party Platforms, including their security, functionality, operation, availability, or interoperability with the Service or how the Third-Party Platforms or their providers use Input.
6. Modifications
a. Modification of the Service. Deliberately reserves the right to modify or discontinue all or part of the Service at any time, temporarily or permanently, without notice to you. Deliberately will have no liability for any change to the Service or any suspension or termination of your access to or use of the Service.
b. Modification of these Terms. Deliberately reserves the right to change these Terms on a going-forward basis at any time. You agree to be bound by the most current version of these Terms each time you access or use the Service. Except as expressly permitted in this Section 7, the Terms by which you and Deliberately are bound may be amended only by a written agreement signed by authorized representatives of each of you and Deliberately. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.
7. Warranties and Disclaimer. DELIBERATELY DOES NOT CONTROL, AND SHALL HAVE NO LIABILITY FOR ANY ACT OR OMISSION OF, ANY PARTICIPATING ENTITY, INCLUDING A PARTICIPATING ENTITY’S USE OF ANY INPUT. DELIBERATELY IS NOT A LAW FIRM AND DOES NOT PROVIDE ATTORNEY SERVICES OR LEGAL ADVICE. WITHOUT LIMITING THE FOREGOING, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” AND DELIBERATELY HEREBY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. DELIBERATELY DOES NOT GUARANTEE THAT YOUR ACCESS TO THE SERVICE WILL BE UNINTERRUPTED. DELIBERATELY IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA. THE DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. DELIBERATELY DOES NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT THAT DELIBERATELY IS PROHIBITED FROM DISCLAIMING UNDER APPLICABLE LAW. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE CONSEQUENCES OF YOUR DECISION TO AUTHORIZE DELIBERATELY TO SHARE YOUR INPUT WITH A PARTICIPATING ENTITY.
8. Limitation of Liability. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW: (A) DELIBERATELY WILL NOT BE LIABLE TO YOU UNDER OR IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, RELIANCE, OR SPECIAL DAMAGES, OR ANY DAMAGES RELATED TO LOSS OF DATA, AND (B) DELIBERATELY’S TOTAL LIABILITY UNDER OR IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS WILL NOT EXCEED $10 USD. THE FOREGOING LIMITATIONS APPLY WHETHER OR NOT A PARTY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND IRRESPECTIVE OF ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY HEREIN.
9. Miscellaneous. These Terms constitute the entire agreement between you and Deliberately with respect to your use of the Service. In the event that any portion of these Terms is held unenforceable, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the Parties, and the rest of these Terms will remain in full force and effect. Waiver of any breach or provision of these Terms will not be construed as a waiver of any other breach or provision. You shall not assign these Terms or any of your rights or obligations under these Terms without Deliberately’s prior written consent, and any such attempted assignment will be void and of no effect. Deliberately may assign these Terms and all of its rights and obligations hereunder without limitation. These Terms will bind the Parties’ respective heirs, successors, and permitted assigns. These Terms are governed by California law, and the federal and state courts having jurisdiction over Santa Clara County, California, have exclusive jurisdiction over all actions arising hereunder.
Contact Information
If you have any questions, comments, or concerns about our processing activities, please email us at support@deliberately.ai or write to us at:
Our Privacy Policy explains how deliberately.ai and its Affiliates and subsidiaries collect, store, use, disclose and otherwise process information about you in the course of our business including through our websites that link to this notice (such as deliberately.ai); the “Deliberately.ai Platform” our software-as-a-service offering; and our marketing and sales activities (collectively, our “Services”). It also sets out important information about your privacy rights.
PERSONAL INFORMATION WE COLLECT.
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.
Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).
Payment information: When you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third- party payment processor to process your payments (“Payment Information”).
Personal Information We Collect Through Our Social Media Pages: We have postings on social media sites like YouTube, LinkedIn and X (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details (“Social Information”). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Information We Receive Automatically From Your Use of our Services: When you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions (“Technical Information”), including the following:
Log data: Information that your browser automatically sends whenever you visit the Site (“Log Data”). Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
Usage data: We may automatically collect information about your use of our Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: A cookie is a small string of information that websites you visit transfer to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your access credentials for our Services. In addition to the cookies used by Counsel AI and our service providers, some cookies are placed by third parties such as Google (for analytics, described below). These third party cookies are not under our control so you should check the website of the third party service providers for more information regarding these cookies. By using our Services you agree to the use of cookies for the following purposes:
Essential Cookies: these are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
Performance and Analytics Cookies: these include Google Analytics and they keep track of the pages that you visit and the content you access, so we can determine which content is most popular and improve the performance of our website. These cookies primarily record aggregate and anonymous statistical data, but do capture a minimal amount of identifiable information such as order IDs.
Functional Cookies: they remember the choices you make, such as language options or the region you are in. These cookies help to make your visit more personal and are deleted automatically when you close your browser or the session expires.
You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (such as Chrome, Safari, Firefox, Edge, or other browser). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies you may limit the features and functionality of our Services.
Customer support information: When you contact us for customer support, feedback, or inquiries, we may collect your name, email address, phone number, and any other information you provide us or that we request from you to assist you or resolve your issue (“Support Information”).
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use them.
Online Tracking and Do Not Track Signals: Our website currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.
The following disclosures are intended to provide additional information about (1) the categories of Personal Information we collect (as defined above), (2) the source of the Personal Information, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information. These disclosures do not limit our ability to use or disclose information as described above.
Deliberately Incorporated
3004 16th Street,
San Francisco, CA 94103
Our Privacy Policy explains how deliberately.ai and its Affiliates and subsidiaries collect, store, use, disclose and otherwise process information about you in the course of our business including through our websites that link to this notice (such as deliberately.ai); the “Deliberately.ai Platform” our software-as-a-service offering; and our marketing and sales activities (collectively, our “Services”). It also sets out important information about your privacy rights.
PERSONAL INFORMATION WE COLLECT.
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.
Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).
Payment information: When you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third- party payment processor to process your payments (“Payment Information”).
Personal Information We Collect Through Our Social Media Pages: We have postings on social media sites like YouTube, LinkedIn and X (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details (“Social Information”). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Information We Receive Automatically From Your Use of our Services: When you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions (“Technical Information”), including the following:
Log data: Information that your browser automatically sends whenever you visit the Site (“Log Data”). Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
Usage data: We may automatically collect information about your use of our Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: A cookie is a small string of information that websites you visit transfer to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your access credentials for our Services. In addition to the cookies used by Counsel AI and our service providers, some cookies are placed by third parties such as Google (for analytics, described below). These third party cookies are not under our control so you should check the website of the third party service providers for more information regarding these cookies. By using our Services you agree to the use of cookies for the following purposes:
Essential Cookies: these are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
Performance and Analytics Cookies: these include Google Analytics and they keep track of the pages that you visit and the content you access, so we can determine which content is most popular and improve the performance of our website. These cookies primarily record aggregate and anonymous statistical data, but do capture a minimal amount of identifiable information such as order IDs.
Functional Cookies: they remember the choices you make, such as language options or the region you are in. These cookies help to make your visit more personal and are deleted automatically when you close your browser or the session expires.
You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (such as Chrome, Safari, Firefox, Edge, or other browser). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies you may limit the features and functionality of our Services.
Customer support information: When you contact us for customer support, feedback, or inquiries, we may collect your name, email address, phone number, and any other information you provide us or that we request from you to assist you or resolve your issue (“Support Information”).
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use them.
Online Tracking and Do Not Track Signals: Our website currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.
The following disclosures are intended to provide additional information about (1) the categories of Personal Information we collect (as defined above), (2) the source of the Personal Information, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information. These disclosures do not limit our ability to use or disclose information as described above.
Category of Personal Information
Social Information
Payment Information
Communication Information
Technical Information
Support Information
Sources of Personal Information
We may collect Social Information from you when you interact with our Social Media Pages.
We may collect Payment Information from you.
We collect Communication Information directly from you.
We collect Technical Information from you including through your interaction with our Services.
We may collect Support Information from you in providing your support in your use of the Services.
Use of Personal Information
We may use Social Information to perform analytics and to communicate with you.
We may use Payment Information to process your payment including through the use of a third-party payment processor.
We use Communication Information for providing our Services and responding to you.
We use Technical Information for analytics and, in some cases, for moderation and prevention of fraud and malicious activity.
We use Support Information for providing support, improving the Services, and in responding to you.
Category of Personal Information
Social Information
Payment Information
Communication Information
Technical Information
Support Information
Use of Personal Information
We may use Social Information to perform analytics and to communicate with you.
We may use Payment Information to process your payment including through the use of a third-party payment processor.
We use Communication Information for providing our Services and responding to you.
We use Technical Information for analytics and, in some cases, for moderation and prevention of fraud and malicious activity.
We use Support Information for providing support, improving the Services, and in responding to you.
Disclosure of Personal Information
We may disclose Social Information to our Affiliates.
We may disclose Payment Information to our Affiliates and third-party payment processors.
We disclose Communication Information to our Affiliates and service providers.
We disclose Technical Information to our Affiliates and analytics providers.
We may disclose Support Information to our Affiliates.